PRIVACY POLICY
Last updated: April 2025
Introduction
Soul in Sattva (referred to as "we," "our," or "us") is committed to delivering high-quality services while respecting and protecting your privacy. This Privacy Policy outlines our obligations regarding the collection, use, and management of your Personal Information, including any birth data, health-related disclosures, and sensitive information provided through our Human Design and Astrology readings, Spinal Energetics sessions, yoga, coaching, courses, workshops, and online or in-person programs.
We are committed to safeguarding your privacy in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). You can learn more about the APPs on the Office of the Australian Information Commissioner’s website: https://www.oaic.gov.au/.
What is Personal Information and Why Do We Collect It?
Personal Information is any data or opinion that can identify you as an individual, including but not limited to your name, birth details, email address, location, and health-related disclosures.
Soul in Sattva collects Personal Information in order to:
· Deliver Human Design and Astrology readings, guidebooks, and written reports.
· Facilitate Spinal Energetics sessions and other energetic or embodiment practices, both in-person and online.
· Provide coaching, courses, workshops, and program access.
· Offer customer service and respond to inquiries.
· Conduct marketing communications (with your consent).
· Conduct marketing communications (with your consent).
Personal Information is primarily collected via our website (https://soulinsattva.com and https://soulinsattva.com.au), email correspondence, booking systems, payment gateways, online forms, and during consultations.
If we intend to collect or use your Personal Information for any purpose not outlined above, we will explain the purpose to you at the time
of collection or before any new use.
Sensitive Information
In addition to basic Personal Information, we may collect Sensitive Information, including but not limited to:
· Birth data (for Human Design and Astrology services).
· Health-related information (especially prior to or during Spinal Energetics sessions or other mind-body practices).
This Sensitive Information is collected and handled with the highest level of confidentiality and is only used for the purpose of tailoring your services and ensuring your physical and emotional safety during sessions. Sensitive Information will not be used or shared for any secondary purpose without your consent, unless permitted or required by law.
Cookies and Analytics
Our website uses cookies and tracking tools to enhance your browsing experience, monitor website performance, and support tailored service delivery. Cookies are small text files stored on your browser, which you can choose to disable via your browser settings. We may also use Google Analytics to gather anonymised, aggregated data about website traffic and user behaviour. If gathered, this information is used solely for improving our site and services and does not personally identify you.
Third-Party Service Providers
We respect your privacy and do not sell or trade your Personal Information. Certain third-party providers may access your Personal Information, including:
· Payment processors such as Stripe, PayPal, and Square.
· Digital platforms used for online course or program delivery.
· Email marketing platforms (if you have opted into receiving updates).
These third parties are contractually obligated to handle your data in accordance with the Privacy Act and are prohibited from using your Personal Information for any purpose other than providing the agreed service.
Disclosure of Personal Information
We may disclose your Personal Information in the following situations:
· When required or authorised by law.
· When necessary to protect the health, safety, or legal rights of you or others.
· In good faith to enforce our Terms & Conditions or protect the integrity of our services.
· If our business undergoes a merger, acquisition, or asset transfer, your Personal Information may be part of that transaction under strict confidentiality.
Medical Safety Disclaimer
As part of our commitment to client well-being, we may collect relevant health information to assess the suitability and safety of certain services, including Spinal Energetics, breathwork, and other embodied practices.
All services provided by Soul in Sattva are complementary in nature and are not a substitute for professional medical, psychological, or allied health care. You are responsible for notifying us of any relevant medical conditions before participating in services, and for seeking advice from appropriate healthcare providers as needed.
Security of Personal Information
We are committed to protecting your Personal Information from misuse, loss, unauthorised access, modification, or disclosure. We store your information in secure formats, both digitally and physically, and take reasonable steps to ensure it is kept safe.
Personal Information will only be retained for as long as necessary to provide the services for which it was collected, and for compliance with legal obligations. When no longer required, we will take appropriate measures to securely destroy or de-identify your data.
Accessing and Correcting Your Personal Information
You are entitled to request access to or correction of the Personal Information we hold about you. To make such a request, please email us at [email protected].
In most cases, access will be provided free of charge, but in rare cases where significant administrative time is required, a reasonable fee may apply (which will be communicated to you in advance).
Maintaining Data Accuracy
We take all reasonable steps to ensure that your Personal Information is accurate, complete, and up-to-date. If you believe any information we hold about you is inaccurate or incomplete, please contact us at [email protected] so we can promptly correct it.
External Links
Our website may contain links to external websites for your convenience or reference. Soul in Sattva is not responsible for the privacy practices or content of those third-party sites. We encourage you to read the privacy policies of any external websites you visit.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. Changes take effect from the time they are posted on this page. We encourage you to check this page regularly to stay informed about how we manage your information.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your Personal Information, please contact us at:
Email: [email protected]
Location: Victoria, Australia
We take privacy and confidentiality very seriously and will respond to your inquiry promptly.
